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Compliance

Compliance Is the Product

Institutional research fails on compliance before it fails on insight. Our framework is designed so that every consultation is cleared before it is scheduled — not documented after it happens.

The Four Controls

What Clears Before a Call Is Confirmed

Four controls operate on every engagement. None of them is optional, and none of them runs after the consultation.

Conflict of interest declarations

Every expert completes a written declaration before a consultation is confirmed, and completes it again for each engagement rather than once at registration. We ask them to declare current and recent employment, board and advisory positions, shareholdings in organisations connected to the brief, government or regulatory roles held in the past two years, and any commercial relationship with the parties named in the request.

The declaration is matched against the brief and against restrictions the client supplies. A consultation does not proceed where the expert holds a position that would place them on both sides of the question, where they hold an economic interest in a named party, or where the topic would require them to comment on a matter they are currently advising on.

  • Current and recent employment, including notice and garden-leave periods
  • Board, advisory and consulting positions
  • Economic interests in organisations named in the brief
  • Government, regulatory and state-owned enterprise roles
  • Any existing relationship with the engaging client

Employer consent

Where an expert is employed, we confirm that consulting is permitted before they are put forward. The expert is asked to confirm the position under their employment arrangements and any internal approval requirement that applies to them, and to provide written confirmation from their employer where their employer requires it.

Where consent cannot be confirmed, the expert is not shortlisted for that brief. Where an expert's employer permits consulting subject to conditions — excluded topics, excluded counterparties, or a notification requirement — those conditions are recorded and enforced as scope boundaries for the consultation.

  • Confirmation that consulting is permitted for that expert
  • Written employer approval where the employer requires it
  • Recorded conditions, exclusions and notification requirements
  • Re-confirmation when an expert changes employer

Restricted-topic screening

Every brief is screened before sourcing begins. A research associate reviews the questions for anything that would require an expert to disclose material non-public information: unpublished financial results, live transaction terms, confidential board or regulatory deliberations, or specific unannounced decisions of a named organisation.

Where a question carries that risk, we rewrite it with the client into a form an expert can answer from market knowledge, or we decline it. Declining is a normal outcome and we say so in the response rather than quietly reframing the request.

  • Screening of every brief before sourcing begins
  • Identification of questions that would require non-public information
  • Rewrite with the client where the underlying need can be met another way
  • Refusal, stated plainly, where it cannot

Audit trail

Each consultation carries a complete record: the brief as submitted and as screened, the candidates considered, the declarations signed and their timestamps, the consent position, the screening outcome, the moderation record, the consent captured for recording, and the transcript and summary produced.

The record is retained as an append-only log and is exportable to the client's own compliance function. Clients whose internal policies require evidence of pre-consultation clearance can obtain that evidence for every engagement they have run with us.

  • Brief as submitted and as screened
  • Declarations and consent confirmations, with timestamps
  • Screening and moderation records
  • Recording consent, transcript and summary
  • Append-only retention with client-side export
Pre-Consultation

The Checklist That Gates Scheduling

A consultation is confirmed only when every item below is complete. An incomplete item moves the call, it does not proceed alongside it.

  1. Conflict of interest declaration signed by the expert for this specific engagement
  2. Employer consent confirmed, with any conditions recorded as scope boundaries
  3. Restricted-topic screen passed on the brief as it will be put to the expert
  4. Client compliance terms acknowledged by the engaging client
  5. Recording and transcription consent captured from both parties
During and After

Moderation, Recording and Retention

Moderation

A research associate attends every consultation. Their role is to keep the discussion inside the agreed scope: they restate a question that drifts towards non-public information, and they intervene before an expert answers where the answer would breach a boundary.

Recording and consent

Consultations are recorded and transcribed only where both parties have consented in advance. Consent is captured in the platform, not verbally at the start of the call, and either party may withhold it — in which case the consultation runs unrecorded or does not run at all.

Transcript handling

Transcripts are released to the engaging client and to the expert who gave the consultation. They are not shared with other clients, not resold, and not used to construct a product offered to anyone other than the client who commissioned the work.

Retention

Compliance records are held as an append-only log for the period set out in our retention schedule. Clients may request export at any time, and may request that a consultation record be marked restricted so it is excluded from their own internal library.

Termination during a call

Where a boundary is approached and restating the question does not resolve it, the moderator ends the consultation. The client is not charged for a consultation terminated on compliance grounds, and the reason is recorded in the audit trail.

Post-consultation review

Every terminated or flagged consultation is reviewed. Where the cause was the brief, we revise how that brief is screened. Where the cause was the expert, their network membership is reviewed.
Boundaries

What We Will Not Do

  • We do not run consultations with experts who appear on a restricted list.
  • We do not run consultations on an expert's current employer where consent is absent.
  • We do not run unrecorded consultations where recording was agreed.
  • We do not release expert identity beyond the engaging client.

For your compliance team

Our audit export format, declaration templates and restricted-topic screening policy are available for review before you run your first engagement. Compliance officers are welcome to raise questions directly with our operations team.

Request compliance pack

Next Step

Run Your First Brief Through the Framework

Submit a brief and see the screening, declaration and consent steps applied before any consultation is scheduled.