The Knowledge Library
Every consultation becomes a durable, searchable asset — not a call someone half-remembers.
What is stored
Transcript
The full text of the consultation, produced where both parties consented to recording. Where they did not, the moderating associate's notes are stored instead.
AI-assisted summary
A structured summary against the questions in your brief, reviewed by a human before release, typically within 24 hrs.
Metadata
Brief reference, market, sector, expert tier, consultation date and duration, and the questions the consultation was scoped to answer.
Compliance record
The conflict declaration, employer consent status, restricted-topic screening outcome and moderator record for that consultation.
How it is searched
- Full-text search across transcripts and summaries
- Filter by market, sector, expert tier and date
- Filter by brief, so a workstream can be read end to end
- Jump from a summary point to the passage it came from
Who can see it
- Scoped to your organisation — nothing is shared across clients
- Role-controlled, so administrators decide who reads what
- Expert identity restricted to the users engaged on that brief
- Every access event is logged against the engagement record
What it looks like
A non-interactive illustration of the client view. The library itself is behind login.
Retention and export
- Retention follows your organisation's agreed schedule
- Export the full record of an engagement at any time
- Deletion requests are actioned against the agreed schedule
[LEGAL REVIEW REQUIRED: retention periods and deletion commitments]
Next step